Participation and contribution
within community for all citizens, fulfilling all the realms of quality of life: Authentic Inclusion
Your Privacy is Important!
REALM respects the privacy of all individuals who visit our
website. Protecting the personal information of our individuals is of the
Collection of Personal Information and Data
1.1 REALM does not collect and or retain personal information via our
website unless submitted voluntarily (e.g., “contact us” link or email).
1.2 The site hosting provider collects information for network
management purposes only. Information collected includes date and time of
visit, browser type, as well as device used. This data is used only to ensure
performance and is not shared nor is it used for tracking purposes.
1.3 Site hosting provider may
install cookies during browsing sessions.
2. Consent, Using and Disclosing Personal
Information that we may collect when you
voluntarily contact us can include email address, or other provided information.
Information provided may be used for contact
Information will be shared with authorized REALM
Direct Support Professionals exclusively to fulfil expressed intended purposes.
REALM will not share personal information with
companies, organizations and individuals outside of REALM unless one of the
following circumstances applies:
REALM has obtained individuals consent to
collect, use or disclose personal information;
Information is available from a public source;
Disclosure of personal information is required
by law and/or pertains to criminal activities;
Disclosure of an emergency that threatens the
life, health, or personal security of an individual;
For the purposes of seeking out legal counsel
protecting ourselves from fraudulent activities.
3. Retention and of Personal Information
Submitted personal information will be retained
only as long as necessary to fulfill intended purposes.
Any submitted information that is applicable to
service recipients may be printed, filed and stored securely as paper records
adhering to agency file security policy.
4. Social Media
REALM maintains profiles on various social media
sites. Each site is governed by their own specific privacy policies and REALM
holds no responsibility for the manner in which these sites and their users
collect, use, disclose, copy, modify or distribute information.
REALM does not use social media to collect data
and/or personal information on service recipients or any other individuals
unless voluntarily submitted to us.
Any information submitted voluntarily to REALM
via social media is subject to same consent and retention guidelines outlined
in policy 2-3
Direct Service Professionals shall promote discussions
with service recipients involving risks and safety concerns associated with the
use of social media.
5. Access to Personal Information
Individuals have the right to access their
A request to access and/or view personal
information can be made to REALM directly.
6. Links to Other Sites
realmbc contains links to other web sites. Privacy
policies vary from each site and REALM is in no way responsible for the
collection of data and information on the other sites.
918 Kootenay St N. Cranbrook B.C. V1C 3V3
Toll Free: 1-888-426-3394
WHAT WE DO
We are a dedicated team of professionals focused on the provision of services that empower individuals with diverse abilities to develop and maintain autonomy within their community. As an organization we strive to truly hear the individual, learn the challenges they may face and work together in the development of a unique strategy to teach, implement and develop skills to maintain independence.
Want to know more about Privacy, Storage of information or any other Policy at REALM? Please contact us and we would be happy to answer any questions or concerns you might have.